Mr. Gautam Gupta files a Complaint against Flipkart.com and Seller for delivering used/slightly defective Lenovo Ideapad Flex Laptop which has its invoice date 23/04/16 and Order ID: OD405825898676384000. The laptop hand and freeze more often.
Mr. Gautam Filed a request for a refund on 25/04/2015 (within two days from the invoice date). He paid total 29915.00 INR for the said product. He has not received a response on refund process.
This Blog Message is created for Flipkart.com for their quick reference to resolve or address the complaint of Mr. Gupta.
PROGRESS
- The complaint is Escalated and Flipkart is looking in the matter.
- Flipkart has contact customer that they cannot accept refund due to reason was given to him.
- The customer is not happy and decide to issue notice under Consumer Protection Act 1986 and Chintalessnagrik.com will stand with him and support, educate him end to end with all steps.
*********
You have resolved one of the complaints filed by your customer on our platform and he rated you 5 STAR. Click here to view the Complaint.
We rate Five Star to the brand that Resolves Consumer Complaint and promotes such brand on our Website, Workshops, Awareness Programs and Articles. We will Mark Message as resolved if the complaint is resolved by brand. In fact, we encourage consumers to stick to the brand that understands their needs, work ethically and resolve their complaint efficiently. We educate Consumer that human error happens everywhere, only genuine and consumer-centric brand takes initiative to address them. We also involve the consumer in rating process once their grievance is addressed.
