Complaint against Sony Mobile Service Center and Flipkart.com

COMPLAINT IS RESOLVED BY FLIPKART.COM

Response Time: 5 Star

Customer Satisfaction Reported: 5 Star

Rajinder Singhal from Surat bought Sony Xperia E3 Dual mobile Phone, having its product number: MOBDZVASW3AC662E from Flipkart.com online whose VAT/TIN number is: 19581553058 and my Tax Invoice Number is: 12427. His Order ID for the same is: OD002068957326024200. His Mobile covers Guarantee/ Warranty from the period of 14/02/2015 (Invoice Date) to 14/02/2016 for one year.

The Issue is;

He has got the technical issue with mobile and Sony Service Center Denied genuineness of his mobile bill which was provided by Flipkart.com due to no mention of IMEI number. Flipkart.com refuse to provide the bill with IMEI number.

The customer has no mobile box since it has been a long time (about 10 months) so he never thought he would face such issue dealing with reputed brands.

kindly Resolve his complaint. 

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